Did you know you can book a genius bar appointment directly from your device using the apple store app, instead of apples web site. Top sites apple genius bar appointments 2019 latest apple. How to make an appointment at the genius bar quora. Start your repair request now or scroll to learn more about apple repair options. Do you want to schedule a genius bar appointment to talk with apple about repairing your mac or iphone. In some cases, apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a genius bar appointment. Users can use this official way to book their appointment to any nearby ios store. Make an appointment to see one of our friendly team members at a samsung store, and get help with discovering the latest products or to resolve an issue with your device. If you dont see the bring in for repair menu, it may be hidden.
Mar 25, 2020 the genius bar is where users who are having trouble with their ipods, iphones, itunes, or other apple products can get oneonone tech support from a trained specialist. Go to and search for genuis bar and store location. Walk into apple retail store near to you and get an appointment. I have a 200 mile trip to the nearest apple store so the appointment is a very important matter. Mar 29, 2019 the genius bar is apples tech support system located inside their retail stores. Tap bring in for repair and find a location and date and time and then tap reserve. Genius bar reservation and apple support options apple uk. How to make an appointment at the apple store youtube. The genius bar can also assist with icloud, apple id, itunes, hardware coverage and beats by dre. If theres no suitable time available, tap change store to see if another store has a time. Sep 11, 20 apple is now requiring that all users booking a genius bar appointment online sign in with an apple id.
Additionally, your cracked screen does need a small amount of prep before a genius can repair it. My phone arrived with a blemish and i didnt need a genius bar appt for a replacement. Scroll through to your preferred time and date until youre happy, and then select it. When you have questions or need support for your apple products, such as mac, ipod, apple tv, or iphone, you can get expert advice and training at the genius bar in any apple retail store. If you want to learn how to use your products, apple has other instore options. Nov 09, 2014 a few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page. Whichever option you choose, youll get your product back working exactly the way it should.
In order to visit the genius bars, you need to make a reservation. Jul 05, 2016 if you have scheduled a genius bar appointment at an apple store, you may the only cost would be if a device or part needs to be replaced. Jan 16, 2020 directly call the apple technical support experts at 18558870097 in the uscanada. The genius bar is a tech support where operators who are having problems with their apple products get tech support. Get your questions answered by an expert via phone, chat or email. Go to the apple genius bar webpage in your browser. Make a genius bar reservation or get help now with apple support. Didnt have to wait in the iphone 5 line or meet with a genius bar employee. A few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page. When youre satisfied, tap the reserve button at the bottom of the screen. Back up all data on a device prior to arriving for a reservation at the apple genius bar. Genius bar for hardware repairs, you have more immediate support options.
If using signupgenius, you can choose if group members will need to set up an account or not in order to reserve a spot. Go to the apple genius bar and confirm that you have an appointment. Scheduling with multiple people is even more time consuming. On the next screen, click the link for make a genius bar reservation. Secrets apple employees will never tell you duration. I just walked into the apple store and spoke with the nearest rep whom took care of me. A huge majority of the issues that are seen at the genius bar are software relateduser error, and so, can be resolved online or over the phone. From the website you can select your nearest store and choose a suitable time. After selecting genius bar, it will ask you which product you want to make an appointment for. Ask a team member to check you in at the apple store when you arrive, or do this yourself by utilizing the apple store app on the iphone. Jun 27, 2018 in some cases, apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a genius bar appointment. May 11, 2020 the genius bar is a handson technical support station located inside apples retail stores. From setting up your device to recovering your apple id to replacing the screen, apple support has you covered. On the all support options screen, tap the bring in for repair option.
This article explains how you can make an apple genius bar appointment. In addition to the genius bar for hardware repairs, you have more immediate support options. Make genius bar appointment quick method macmetric. The genius bar is a handson technical support station located inside apples retail stores. Tap it, and youll be taken to a menu in which youll need to pick your affected product. They keep telling me the best option of for them to call me, live chat or me call them. Make a genius bar reservation at your favorite apple store and. You can schedule a reservation time online before coming in. I have shared an official way to schedule a genius bar appointment. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. Directly call the apple technical support experts at 18558870097 in the uscanada. Select your state in the drop down menu and then choose a store. If you are early you will no doubt see your name displayed on the screens behind the bar in a list style. If you have scheduled a genius bar appointment at an apple store, you may the only cost would be if a device or part needs to be replaced.
Geniuses who are genius bar specialist help customers who have apple software and hardware problems. I hope that you were able to book an appointment with the apple genius bar. How to set up a genius appointment at an apple store. If you want to bypass that just describe the problem as one that is clearly hardware. If theres no suitable time available, tap change store to see if.
To book a genius appointment, scroll down to genius bar. Well, if you are truly a walkin, there is by definition no appointment for you, but you do check in. Why did apple remove the ability to schedule a genius bar. Then, click the make a reservation link to book your appointment. Previously, users could instead fill out a form with name, address and email in order to.
Book an appointment at the genius bar at apple community. Last year, apple began requiring that users enter their apple id to set up an appointment, whereas any email address worked prior to that change. When proposing appointment times, offer 23 options your potential customers are likely to be happy with, especially if the meeting involves more than. Apple makes it a bit more difficult to make a genius bar. You can book an appointment to ios store using these two simple methods.
May 07, 2016 how to book an appointment at the genius bar in apple stores via iphone duration. The genius bar is where users who are having trouble with their ipods, iphones, itunes, or other apple products can get oneonone tech support from a trained specialist. Jan 03, 2020 how to set up a genius appointment at an apple store. I dont know how many times i explain to customers that if the store doesnt have an open appointment for them at the time they insist i schedu. Tap on one of the apple stores to be presented with a list of the next available genius bar appointments, which may be several days from now. Book a genius bar appointment from your ios device. How to make a genius bar appointment 2 methods crazy tech. Get your questions answered by an expert via phone, chat, email, or even twitter. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. Go to the apple store directly is the best way to get an appointment from apple genius bar. How to make a genius bar appointment from your iphone or ipad. Feb 27, 2014 book a genius bar appointment from your ios device. If you have a hardware problem or tricky software issue, you may have to bring your mac, iphone, ipad, or apple watch to an apple store for diagnostics and possible repairs. Make yourself known to the concierge staff who will normally take you or direct you to the bar, and depending on how busy, will book you in as being present.
Some of the many problems can be solved by operators on their own by using some clear instructions. I will tell you two ways on how to make a genius bar appointment. Apple changes the procedure to schedule a genius bar. Sk managing editor obsessed with tech since the early arrival of aux on apple, sudz sk is responsible for the editorial direction of appletoolbox. Well troubleshoot any issues and help you book an appointment for any repair. Go to the apple store early before an appointment time. How to book an appointment at the genius bar in apple stores via iphone duration. The genius bar is apples tech support system located inside their retail stores. How to contact apple support for your iphone, ipad. How to make an apple genius bar appointment lifewire. The easiest way to book a genius bar appointment is via the apple store website. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the.
Follow these steps to reserve time at the genius bar for support. How to get a walk in appointment at the apple genius bar quora. Jun 14, 2018 tap on one of the apple stores to be presented with a list of the next available genius bar appointments, which may be several days from now. The genius bar is the most contentious aspect of the apple retail experience. Apple has recently changed how genius bar appointments are made. From the list of devices choose the device that you want to book a genius bar appointment for. My web hosting costs continue to rise, but i am committed to keeping my. Applecertified repairs are performed by trusted experts who use genuine apple parts.
Genius bar reservation and apple support options apple au. How to book an appointment at an apple store or genius bar. How to book an appointment at the genius bar in apple stores. Answer a few questions and well connect you with the right expert, right away. Upon arrival at the apple store, walk to the genius bar and checkin for your appointment. The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. Back up all data on a device prior to arriving for a. Apple repair and repair status check official apple support. Feb 11, 2008 make yourself known to the concierge staff who will normally take you or direct you to the bar, and depending on how busy, will book you in as being present. Read more about apple store, appointment, bypass, easy, genius bar, schedule. Sep 23, 2012 my phone arrived with a blemish and i didnt need a genius bar appt for a replacement. Click the link that says make a genius bar reservation. Jul 01, 2012 im going to show to how to book an appointment using your iphoneipod. How do you make an appointment at the apple genius bar.
You can even fix date and time and reserve your spot. Jan 26, 2018 go to and search for genuis bar and store location. Make a genius bar reservation at your favorite apple store and get help from an apple expert. After that a genius will see you and hopefully sort you out. Jul 19, 2018 i will tell you two ways on how to make a genius bar appointment. The purpose is to avoid a genius bar visit if the problem can be solved by talking to support. How to contact apple support for your iphone, ipad, mac, or apple.
Ive been on the apple website trying to book an appointment with the genius bar because im having issues with my iphone 7 plus, but for the life of me, there website will not give me the option to book a physical appointment at my local apple store. Genius bar reservation and apple support options apple. Im going to show to how to book an appointment using your iphoneipod. And only applecertified repairs are backed by apple. From here you can create a new appointment, or cancel or reschedule an existing appointment. This saves you hours of travel and waiting time and leaves the store personnel free to help people that cant be helped any other way. How to make an apple store or genius bar appointment. After you select which product, you will be taken to a screen where you can choose an available time for your appointment in increments of 15 minutes. It is much more reasonable to try to funnel people to a call centre than have them in a store. Top sites schedule a genius bar appt 2019 latest schedule. How do you make an appointment with the apple store. In case if you face any difficulty, please feel free to comment and let us know. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store. Book a genius bar appointment from your ios device cnet.
Log in with your apple id on the next screen to proceed. And remember, anyone can make a genius bar appointment. Do you have to book a genius bar appointment to get phone. Sk managing editor obsessed with tech since the early arrival of a ux on apple, sudz sk is responsible for the editorial direction of appletoolbox. How to set up a genius appointment at an apple store or authorized service. Apple is now requiring that all users booking a genius bar appointment online sign in with an apple id.
1178 1323 414 1008 1288 133 1234 35 1377 101 1495 1443 1601 954 379 1284 1551 585 1256 1510 993 482 1628 314 955 115 174 1259 866 380 1370 494 370 223 255 341 536 526 1391 81